fonQ Polaris Showcase Score Card

Ratings

1 star - Poor fit, does not meet requirements at all or no information provided.

2 stars - Weak fit, requires significant customization or presents an unclear approach.

3 stars - Acceptable, partial fit, but lacks a convincing implementation strategy.

4 stars - Good fit, minor adjustments needed to align with fonQ's needs.

5 stars. Excellent fit, fully aligned with fonQ's requirements, follows clear industry best practices.

Select Presenting Party

Oracle Netsuite - Profource

Odoo - ERP 360

Microsoft Dynamics 365 Business Central - Succeed IT

Microsoft Dynamics 365 Business Central - Blisss

Name

Partner

Persuasiveness of expertise, knowledge and experience based on functional solution and references

Experience and fit with pure (eCommerce) players

Quality of showcase presentation, did the presenting partner understood the needs of fonQ.

Product

Look & feel (Modern, fresh, customizable)

Does the capabilities of the product fulfill fonQ’s needs?

Under the hood, technical capabilities.

Is the solution innovative and future proof.

End-to-End Processes

Order To Cash (O2C)

· Sales order entry (Via Shopify integration (including POS) or manual entry)

· Credit check and approval

· Order fulfilment / warehouse processing

· Shipping (Drop shipment, Cross dock, in stock- and non stock items)

· Invoicing and payment capture (including Marketplace orders via Mirakl)

· PSP reconciliation (Mollie)

· Returns Management

· Reporting and audit trail

Inventory To Available (I2A)

Goods receipt

· Warehouse team scans incoming goods, updating inventory in ERP.

· Inventory update, inventory status in ERP is updated from “in transit/expected” to “available”.

Receiving discrepancy handling

· Under / over receipts of goods

· Receiving tolerance handling – if the systems allows a buffer (e.g. 10%) that doesn’t require manual intervention.

Availability Commerce platforms

· ERP triggers update to middleware for online availability.

· Drop shipment stock linked to supplier availability via middleware for online availability.

Sales Order Fulfilment, validate Shopify orders against ERP inventory

Stock Reservations (Pick/Pack/Ship)

Real-time inventory sync and item sync

Supplier Onboarding (SON)

Initiate supplier creation

· Request via workflow by Category Manager

· Centralised form for business, tax, payment, and product categories

Pre-validation and approval workflow

· Automatic checks (e.g. VAT, Bank IBAN / Company Info integration)

· Approval by Buying Assistants.

Supplier Master Creation in ERP

· Assign proper company entity (Multicompany support)

· Intercompany logic built-in for shared suppliers across fonQ / Naduvi

Document Upload and SLA registration

· Upload agreements (PDF’s), assign review cycle

· Optional contract module or integration

Dropship and EDI Setup

· Activate dropship flag, select EDI config

· Integrates with e.g WMS (Ceyenne), PIM (Contentserv), EDI (Transus) and custom solutions (like Naduvi’s Nasuso).

Data Enrichment trigger

· Notify content team to start PDP and PIM entry via standard workflow

Live Status and supplier portal (Optional)

· Standard Supplier self-service portal

Procure to Pay (P2P)

· Purchase requisition, creation based on demand

· Purchase order, creation and approval flow

· Supplier confirmation process

· Goods receipt and inventory update

· Invoice receipt and matching, 3-way match: PO, goods receipt, invoice

· Exception handling, price discrepancies, missing receipts

· Supplier payment process, including automated proposal approvals

· Reporting and auditing, visibility into open Pos, pending invoices, supplier performance

Record to Report (R2R)

· Purchase invoice processing, PO creation (linked to purchase request), goods receipt, invoice receipt, 3 way matching processes

· Journal entries, Accruals, prepaid expenses, or reclassifications, manual and recurring entries

· Bank reconciliation, automatic import and matching of bank statements

· Period-end close activities, closing sub-ledgers, FX valuations (foreign currencies), consolidation

· Reporting, dashboards such as P&L, balance sheets, and BI tool integration

Product Onboarding (PON)

Product Master creation

· Initiated via standard product onboarding form or Supplier portal / EDI

· Fields include: GTIN/EAN, Title, Brand, Dimensions, Pricing, Category (include how to handle master data where EAN’s are shared over different suppliers (marketplace))

· Apply product templates per category, leveraging predefined attribute sets (ContentServ integration)

Approval Workflow

· Routed to category/content teams to validate completeness.

· Publishing

Pricing

· Base price, future pricing scheduling (Omnia integration)

· Promotional pricing, validate against contracts

Stock vs. Dropship flag

General Impression of the presentation